Last updated: February 22, 2026
We may collect account details (name, email, phone), business profile information, transaction history, uploaded compliance documents, and technical data such as IP address, device type, and browser metadata.
Your information is used to provide and improve platform services, process transactions, support account security, verify compliance requirements, communicate service updates, and fulfill legal obligations.
We may share data with payment providers, logistics partners, and compliance agencies only as required to deliver services. We do not sell personal information to third parties for marketing purposes.
Account and transaction records are retained for as long as necessary for business operations, legal compliance, dispute resolution, and fraud prevention. Retention periods vary by data type and jurisdiction.
Depending on your location, you may request access, correction, deletion, or export of your personal information. You may also object to certain processing activities or withdraw consent where applicable.
We implement administrative, technical, and physical safeguards designed to protect data against unauthorized access, disclosure, alteration, or destruction.
For privacy-related requests, contact us at privacy@dac.co.ke.